So, I’ve been talking a lot about the Ontario Hospital Association‘s conference on Social Media. One of the great examples of patient engagement came from the Niagara Health System. They have created an online community for patients who are doing dialysis. When folks are at the hospital and doing the procedure, they are given the opportunity to log in to “Google hangouts” (yes! you can click on that link!) and chat with each other while the process is going on. This helps them feel a sense of community and they can compare notes/give each other support while they are getting treatment. Response has been terrific.
Cool eh? I did a brief interview with Anna Cobian from The Niagara Health System. Check it out. Oh, and the link to the Niagara Health System is here. Who’s the dorky looking guy in the preview? Oh, that’s me.
Hey Niagara Health System!
On behalf of patients everywhere, please accept this virtual cappuccino as a virtual pat on the back. Thanks for making a difference.